Local 951 928 8190
Support Methodology
AISO.net has designed a reliable hosting solution that should not require 24/7 support. Any emergencies are addressed immediately no matter what day or time but our sales and support staff is here from 8AM to 5PM Pacific Time.
Support Staff
With a hand picked team of engineers and technicians who don't know the words "can't be done", we empower our support staff so when you need support you get a knowledgeable friendly person who can solve your issues the first time. Our support staff is available by e-mail, live chat and phone. We recommend e-mailing us for any issues you may have for the quickest response. This allows your issue to be tracked and resolved by any of our support personal.
Network Monitoring
We run redundant monitoring servers that monitor each piece of equipment on our network. Our monitoring is so advanced it will notify our support staff if there is any issues with our switches, routers, servers, bandwidth, etc. so we can proactively handle potential problems. This type of proactive monitoring ensures our clients the most possible uptime available.
AISO.net Leadership Principals
- 30-day
- Money Back Satisfaction Guarantee
- 99.9+%
- Uptime Guarantee
- Go For It!
- Sign up
today
AISO.net Solar-Powered Hosting
- General Hosting
- Don't know which hosting plan you need? We can help
- Hosting Plans for sites from 1 to 50,000 visitors per month
- Need to search for or register a domain name? Click Here
- Business Solutions
- Reseller Hosting
- Dedicated Servers
- SolarCloud VPS
- Co-Location
- Content Delivery (CDN)
- Solar CS (Cloud Storage)
- Solar Vault (Online Backup)
- File Management
- Web Development
Did You Know ?
We switched to AISO as we were looking for a hosting provider with excellent environmental credentials - and since joining we have been so impressed with the friendly and personal service given every time we've had a question or needed technical support. In these days of large faceless corporations where you're either put on hold for hours on end or sent stock reply emails that don't answer your original question, it's priceless to be able to deal with a real person who understands your needs.
Nicky